Oyster Card top-up machines must be installed at Brent Cross as soon as possible, says Dismore

Oyster card top-up machines should be installed at Brent Cross as soon as possible, Local London Assembly Member, Andrew Dismore AM, has said. Mr Dismore has written to Val Shawcross, Deputy Mayor for Transport and deputy chair of the Transport for London (TfL) board to ask that she investigates the delay to their installation.

Previous written answers to Mr Dismore from former Mayor of London, Boris Johnson, indicated that the machines would be installed later this year. However, Mr Dismore said he had seen correspondence from TfL to Hammersons, the owners of Brent cross Shopping Centre, stating that they would be installed in June. Mr Dismore called on TfL to honour their promises to Brent Cross, and said it was a serious problem that such a major bus terminus did not have oyster card top-up machines.

He said:

“Oyster cards have been around for years, it’s totally unacceptable that a major bus terminus like this does not have top-up machines.

“Many of the shoppers and users of the bus terminus don’t have monthly or weekly passes. Those who are reliant on the pre-paid system could well be put off coming if they can’t top up their card when needed.

“They’ve got a long walk to get to the nearest top-up machine. And the more TfL drag their feet the worse it is for the shops, which risk losing customers.”