Brent Cross Oyster Card top up machine delay ‘totally unacceptable’

The installation of an Oyster Card top-up machine at Brent Cross Shopping Centre has been delayed for a second time. Transport for London has written to the manager of Brent Cross informing him that the planned installation has been delayed to January 2017, having initially been scheduled for June 2016. That deadline was missed, with a new deadline set for November 2016.

London Assembly Member for Barnet and Camden Andrew Dismore has written to Val Shawcross, Deputy Mayor of London for Transport to request that the machines are installed as a priority as soon as possible.

He said:

‘Another delay is totally unacceptable. It was months of arguing before TfL agreed to do the work but first June and now November’s deadline has been missed. This is one of the biggest complaints Brent Cross receive. They are not near to the tube station, and it is a real deterrent to shoppers coming to Brent Cross that they cannot top up their oyster cards at the bus station. It is inconceivable, and has gone on too long that such a major bus terminus is without a top-up machine.’

‘I had expected that the new machines would be installed in good time for Christmas shopping, which would have been a boost to the biggest employer in Barnet, but this has not happened. I have told Val Shawcross that this work must be completed as a priority.’