COVID-19 update from Camden Council: Info and support for tenants and landlords

Information and support for tenants and landlords

During these challenging times we know that tenants and landlords may be worried about making rent or mortgage payments on properties.



To make sure tenants are not faced with eviction, the government has put a three month ban on evictions at this time. It is a criminal offence for landlords or agents to illegally evict commercial or residential tenants. The ban will end on 25 June for residential tenants and 30 June for commercial tenants. For commercial tenants, the government has also temporarily banned the use of statutory demands and winding up petitions where companies can’t pay their bills due to coronavirus. We await further information and guidance from the government on any additional help for tenants.

The government has introduced a number of wider financial support measures to support businesses to meet their costs during this time, including business rates reliefs and grants. Banks have also introduced three month payment holidays for mortgages.

We are urging all landlords to keep in contact with their tenants during this difficult time, and if tenants are struggling financially, to try to reach an agreement about rental payments. Private residential tenants struggling to pay their rent as a result of coronavirus will also be able to apply for support, including Universal Credit. Those finding it difficult to pay for utilities or buy food, can apply for help through the Council’s Local Welfare Assistance Scheme.

We are contacting commercial tenants in Camden Council-owned properties, to understand their circumstances and where we can provide support for those facing difficulty paying their rent. If you are a business tenant in a Camden property and would like to talk to us about your rent, you can get in touch via 020 7974 6459 or email us at

More information

For more information and advice on the financial support available for businesses, contact the Council on 020 7974 4444 (option 9) or visit

For guidance on changes to procedures for residential landlords and agents, essential works that should still be carried out during this period and other information visit